Order & Shipping Information

Where is the tracking code for my order?
Looking for your tracking code? If your order has shipped, it can be found in your account after logging in here. If no tracking code is available, plea...
Wed, Feb 7, 2018 at 3:57 PM
My order hasn't arrived, where is it?
Was there a delivery issue with your order? If your tracking code says delivered but you still have not received your order, please wait up to 48 hours befo...
Wed, Feb 7, 2018 at 3:59 PM
Where can I view my order history and update my shipping address?
If you'd like to view your order history, please click here to login to your account. After you login using the email address associated with your ...
Wed, Feb 7, 2018 at 4:03 PM
What exactly is a pre-order? When will I receive my pre-order?
Due to our limited supply and strong demand, we are often completely sold out of the shoe you may want. The best way to get an out of stock shoe is to place...
Wed, Feb 7, 2018 at 4:04 PM
Do you ship internationally?
Yes, we ship everywhere in the world! We've successfully shipped into over 90 countries, however, the cost of import duties or taxes are the responsib...
Fri, Mar 2, 2018 at 5:30 PM
Do you make custom footwear?
Unfortunately we do not have the ability to produce styles, colors, or sizes that are not listed on the website at the moment.
Wed, Feb 7, 2018 at 5:15 PM